FAQS

DO WE HAVE ANY ITEMS IN STOCK?

Just like coloring with crayons, good things take time.

Unfortunately, we only do pre-orders (for now).

Order only if you're cool with waiting for your masterpiece

HOW LONG DO I HAVE TO WAIT FOR MY PRE-ORDER?

Just one week! Your order is getting crayon-waxed with love and will be on its way to you soon. We’ll keep you posted!

HOW LONG IS SHIPPING GOING TO TAKE?

We’ll get your waxed masterpiece to you as quickly as possible!

Processing time: Orders are placed with our manufacturer every cut-off date. Please allow 7–10 days for processing.

Delivery time: 2-3 business days for domestic orders

Tracking: Keep an eye on your rainbow with tracking details sent to your inbox!

I NEED HELP WITH SIZING!

Size matters, so let’s get it right! Check our sizing help chart-because 'almost fits' is not a vibe

WHAT PAYMENT METHODS DO WE ACCEPT?

Choose the payment method that suits your style.

Payment methods: PayPal, ApplePay, VISA, Mastercard, American Express, ATOME (Crayons not accepted… yet 🖍️❌)

WHAT ARE OUR RETURN REQUIREMENTS?

Not the right fit? No problem!

Eligibility: Items must be unworn, unwashed, and as fresh as a new crayon box!

Ineligibility: Change of mind (Size, Color, Design, etc.)

I HAVE A MISSING ITEM(S), WHAT DO I DO?

Oops! Did a crayon go missing from your pack?
 
Send us an email; care@crayoncrafted.com with your order number or dm us on Instagram @crayoncrafted.

We’ll Fix It: We’ll trace the lines and make it right!

COULDN'T FIND THE ANSWERS YOU WERE LOOKING FOR?

Lost in the crayon box?

Don’t worry, we’re here to help! If you didn’t find what you needed, just reach out! Our team is excited to color your day with answers!

Drop us contact us here a message on Instagram @crayoncrafted